Foy Insurance

Testimonials - Scarborough

Scarborough, ME
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May 15, 2017
Patty Thyng is just the best. She has always been there when I needed her. She provides fast and excellent service. I called her last Friday morning to get insurance for my daughter and she had everything all done and sent to me within an hour. She rocks big time and is a big reason why I have never felt the need to shop elsewhere for my insurance.
David V.
January 3, 2017
My family and I have been residents of Westbrook all our lives and have always worked with the same insurance agent. With times changing we decided to make a call to Foy Insurance to see what they could do. So glad we did! We saved over $300 on our policies. Thanks, Mike & Karen
Cindy G.
October 28, 2016
Karen, Thank you!! Thank you!! You have been amazing to work with and on top of your game. You went above and beyond to help.
Marsha B
July 31, 2015
I would like to take this opportunity to tell you how wonderful Mike Boisvert is. He has been extremely helpful with choosing coverage, buying policies, amending policies and dealing with a glass claim. He is very knowledgeable and has a great personality. In fact, although another insurance company that your Agency doesn't represent offered me a policy for $50 less than the one I bought through your Agency, I still chose to go with Foy because I like Mike so much. He provides great customer service!
Fred & Vicky
July 27, 2015
Mr Foy, I wanted to let you know how much help Mike Boisvert has been to my wife and I over the years. We have not only found him to be very professional and helpful but he goes the extra mile in finding and suggesting lower cost (yet higher value) insurance policies for our home and autos.

We have been with Foy for many years and expect to remain loyal customers for years to come thanks to Mike.
March 27, 2015
Good morning

I would just like to tell you about the outstanding customer service I received from one of your agents, Patty Thyng. I work in a customer service job and know the importance of what you do is a reflection of your company. You should be very proud of Patty, as she definitely went above and beyond to not only help me file a claim, but console me with kindness. She deserves to be recognized for this Outstanding Customer Service!

I am hearing impaired and on Wednesday morning, I opened my hearing aid case at work, and found the case empty. Both hearing aids and batteries were missing. I was in a panic. I looked all around my office, tore my pocketbook apart, and found nothing.

I left work in hopes that they were at home. Unfortunately, when I got home and did not find them in the house, I checked the floor of my garage and much to my dismay there were my two crushed hearing aids. I had run them over with my car. Unless you are hearing impaired you cannot understand the devastation that I was feeling, as I can hear very little without them.

I went to your Scarborough office and spoke to Patty. The minute she asked me how she could help me, I burst into tears and explained what had happened to my hearing aids. She called reviewed my policy with MMG, asking if I had a rider for them as without one, they might not be covered. At this news, I unfortunately started crying even harder, as they are $2,200 a piece. Patty then proceeded to call MMG again to see if there was anything that could be done for me. Thru her diligence, they found that my insurance would cover them, as they were run over by my car. She took a picture of what was left of them, and told me to go get an estimate and she will fax this for me.

Needless to say, she made my day.

Thank you
Chelsea Daigle
March 13, 2015
Patty is an outstanding agent! Excellent customer service today! Thanks again, you rock Patty!
John W. Howarth (Bucky)
March 8, 2015
Just a quick note of thanks for outstanding customer service. Last Friday I needed my snowmobile registered to get into Canada. I have been snowmobiling for 20+ years and never thought to insure my snowmobiles. At the border crossing I was stopped. I was told no insurance, no trip into Canada. I called Ms Patty Thyng and asked if I could add my sled to my motorcycle insurance. She explained I would need a different policy, she asked for information and quoted a policy within 5 minutes. I had a new policy in less than 10 minutes..As a retired manager I can only wish Foy understands what an outstanding Team Member they have in Ms Thyng....Thanks again for allowing us to have a wonderful day.
Ken H.
February 2, 2015

Thank you for all your help today. You are an excellent agent and I have always been very pleased when working on issues with you. You always take your time and give a lot of attention to any and all issues I have.
Paulette and Robert
May 15, 2014
Thanks Patty, you are a big help to us and you are always there when we need're a wonderful young lady..I have to say that we have been with Foy Insurance for many years and we have never been disappointed when we needed your help....You are a great company.
Bruce H.
March 26, 2014
Patty, Thank you very much for getting back to me. It is your customer service that has kept me your client all of these years. Thank you so much. You and the entire office have helped me out tremendously over the years.

Bruce - a very satisfied customer!!
Jennifer Quimby
January 7, 2014
On behalf of York County Community Action's Women, Infants & Children programs, I would like to give a great big THANKS to Foy Insurance employees' donation of toys and new clothing to our limited-income clients. You are all so generous and thoughtful! Our clients are very appreciative and it makes our jobs a little easier. Thanks!
Cindy Reny
September 10, 2013
Thanks Mike for once again helping us out with a big family change! Our son just got his license and Mike was there to help us through with minimizing the cost of insurance. With his help he saved us almost 1000.00 a year and that is huge! Thanks for 17 years of great service at Foy Insurance!!!
Linda Reynolds
January 30, 2013
Mike is so great to work with. As always thank you for your help, there should be more people like you. Your company is very fortunate to have an employee like him.
Richard E.
January 13, 2013
This note is to express my appreciation for the steady support and service that Mike has provided for me and my family over many years. He is a credit to your company. Consistently, Mike has addressed our needs, made useful suggestions, been both prompt and thorough, and has marketed Foy’s services with an attractive soft-sell approach. I shall continue to go with Mike for my insurance needs.
Jon Stewart
November 20, 2012
Patty and Beth at Foy Insurance are wonderful to work with. For many years I have been a satisfied customer!

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