Foy Insurance

Testimonials - Dover

Dover, NH
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Fran
August 30, 2016
Hi Dan:

I hope you don't get tired of me saying that customer service at Foy Insurance is AMAZING!

I left a voice message on the Foy general mailbox yesterday - a Sunday afternoon - expecting to get a response on Monday when the office opened.

But - within about 20 minutes, I got your call to let me know you would take care of my policy concerns.

Even though your office was closed and it was a Sunday - you were still right there - ever vigilant - to take care of your customers.

I am so glad that I switched insurance companies and went with Foy - you and your entire staff are the BEST!

Thanks again,

Fran
Fran
January 28, 2015
To Dan and everyone at Foy Insurance (Dover NH)

I know I've told you before how much I appreciate the great customer service that you all give. Not only is it "great" service - but the response is wonderful.

I think I told you in the past that it's "faster than a speeding bullet". But I have to change that - it's almost faster than the speed of light.

I was in a real time crunch for this info and was hoping to get it sometime before the weekend. Instead - the info was back to me from you in less than an hour.

You should teach a "Customer Service Seminar" - a multitude of businesses would certainly benefit from both your example and your advice.

Thanks so much
Fran
David H.
December 18, 2014
Foy helped me save MAJOR money! Was quoted much higher prices from top carriers but within a short time of speaking with the members of Foy Insurance they saved me over 30% annually with MORE COVERAGE!! Great people! And Pong was so friendly and upbeat, would recommend to everyone!
Scott Swenson
December 10, 2014
After going through several online outlets for insurance for our house and car, a co-worker recommended Foy. What a fantastic experience. I’ve never had a purchase of insurance go so smoothly. Crystal is professional and really goes the extra mile to make this process as painless and convenient as possible. Her communication is top-notch, she gave us several options to choose from, and she got us even better deals than we had hoped for. This is service you just cannot get from one of the big nationwide companies. In a world of cute commercials and catchy slogans, in the end what matters is getting the best deal and coverage for your dollar. We got that from Foy.

When I get exceptional service like I’ve received from Crystal, I believe it should be recognized and encouraged. I will definitely recommend Foy to anyone I speak with.
Renee Santos
April 24, 2014
Sompong Healey was so helpful. She was very knowledgeable and provided great customer service. She made things less stressful for me and I appreciated the quick response.
Kym Ribbans
March 26, 2014
Dan has gone ABOVE & BEYOND for me on more than one occasion. He works hard to find the BEST rates and the best coverage for our auto & home insurance. He gives personal attention to every situation and takes the extra time to make sure everything is done right the first time. Pong is a great asset to the Foy team. She is always so helpful and efficient. We have been with Foy for several years (based on a referral from a friend) and switching from our previous carrier to Foy was one of the best decisions we have made :)
Jennifer Gibbs
March 24, 2014
I can't even begin to tell you how impressed I am with Crystal. She helped Rick and I cancel our homeowner's insurance policy when my other insurance provider was refusing to do so and giving me the run around. Crystal acted quickly and got the cancellation processed within 24 hours. I am singing your company's praises to everyone I meet. I can honestly say that I have NEVER had an insurance company that treated me so well as a new customer.

Crystal and Dan are both amazing people that are VERY good at what they do. It's obvious that customer service is at the top of their list.
Laura T.
March 24, 2014
I just wanted to write a few words down to let you know how I feel...

HAPPY - When something arises and I need to call you for assistance, its not a chore...I'm HAPPY to speak with someone who cares about my family and myself!

COMFORTABLE - When I don't understand something, you make me feel COMFORTABLE by explaining things to me once or numerous time until I understand, without making me feel ignorant!

SECURE - I have been working with you for many years now and I know that you care about me and my family and when something goes wrong, as it does, I am SECURE that all I have to do is call you and everything will work out just fine!

SAFE - Between cars, teenagers driving cars, motorcycles and renters insurance, I have it all, but most importantly, I have a feeling of SAFETY know Pong and Foy Insurance is taking care of me!

Pong, you have been my rock for so many years and I am grateful to have you as my rock! Thank you for all of your hard work, dedication, loyalty and energy in making my family and myself feel HAPPY, COMFORTABLE, SECURE AND SAFE everyday! After whatever happens, I always enjoy picking up the phone to call you.

Thank you Pong for everything you do!! You are the BEST!
Allen Craig
February 6, 2014
I've been with Foy & Mariotti for 5 years and have received excellent service with a personal touch throughout that time. Very impressed with their proactive approach of offering their clients the best insurance at the lowest available price.
Harry Johnson
January 23, 2014
Crystal, I wanted to thank you again for continuing to work with me to lower my rate. It is my pleasure to say that you make my life easier. My experience since joining on with Foy and you in particular has been pain free and saved me a good deal of money! While you don't have a talking Gecko over there, you certainly take care of business. I have and will continue to recommend my friends and family your way! Thanks again, talk to you soon.

Regards,
Marvin LaFontaine
October 9, 2013
Dear Crystal,
I want to thank you for your very helpful and kind assistance this week in getting me the “right” policies and options for both my homeowner’s and for my auto’s.

You made this process easy and painless for me; as well you were able to significantly reduce my premiums while at the same giving me much better options in these policies! Brilliant work!

Thank you again so much for the peace of mind I have gained.
With my sincerest thanks,

Marvin
Fran A.
August 22, 2013
Hi Joe:

You are one super guy! Thanks for all that wonderful information about umbrella policies. NO ONE has ever given me such insights about them as you did in your last e-mail. You have to be either the most honest or the most customer "caring" agent ever - or both!

Thanks again,
Fran
Jean S.
April 8, 2013
I would like to thank Dan for being attentive and answering all my silly questions and taking the time to really explain things to me! The ins and outs of the insurance world can be very confusing to people – Dan always makes himself available, shows patience and consideration to my needs! Dan searches every year to get the best rates for our family too and this year saved us a lot of money which we really appreciate! Thank you Dan for being our insurance GUY!


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Ev Hatch
April 5, 2013
I’ve been using Dan Mariotti for all of my personal insurance needs for many years. He’s been able to tailor coverage to my specific needs and save me money in the process. And above all, the service has been impeccable
Sue Melhorn
April 3, 2013
Dan Mariotti has handled all of my insurance needs for the last 5+ years. The insurance products he provides have the best prices and are top quality. But over and above that, the service Dan provides is impeccable. Whenever I have a question or needed insurance, he has always been there to help. You won’t regret your decision to turn your insurance needs over to Dan.

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